Creator Relations Manager

We`re looking for a Manager of Creators Relations from Canada. As a Creator Relations Manager you will oversee two critical teams - the Creator Success Team and the Creator Acquisitions Team - to ensure the success and satisfaction of our diverse community of creators.

About us:
GoCreator Group is a thriving company in the e-commerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization while maintaining our culture of an innovative, leading-edge startup. The head office is located in Montreal and we have offices in Canada, the United States and Europe.

Our product: It is the original clip marketplace delivering authentic content from studios to consumers worldwide.

Our Core Values
• I TRUST YOU - We are honest, transparent and communicate with each other.
• ONE TEAM - We collaborate, learning from each other, and are driven by continuous improvement and respect.
• DRIVEN BY SUCCESS - We are like a competitive sports team. We build together, we are flexible and adaptive and driven to win.
• IDEAS DONE RIGHT - We value ideas and creativity, but we implement them right on the first try.
• CUSTOMER-FOCUSED - DELIVERING HAPPINESS - We understand that our community is at the core of our success.
• THIS PLACE ROCKS! - We want to work in a place that is leading, amazing and we each take responsibility to make it amazing for our teammates.

Responsibilities: 

• You will work with the Creator Relations team and oversee the team responsible for cultivating a positive and engaging community environment within our company.
• Foster an inclusive learning environment that encourages questions, nurtures a positive team spirit and a respect for work-life balance. 
• Manage the creation and publication of blog, social media and YouTube content showcasing our creators' achievements and stories.
• You will develop and collaborate with the team to create informative and engaging tutorials to help Creators maximize their potential on the platform and learn new tools. 
• You will work with the Acquisitions Team to develop and execute strategies to generate leads and identify potential creators who align with our vision and values.
• Cultivate strong relationships with content studios and production houses to encourage collaboration and content creation on the platform.
• Plan and execute events to attract and engage creators, fostering a sense of community and providing networking opportunities.
• Oversee efforts to expand our presence in external communities and forums, attracting new creators. 
• You will work closely with the Director, Creator Relations and Product team to develop new features, tools and functionalities that improve Creator workflow. 
• Collaborate with the Director, Creator Relations and the external marketing team to manage promotional activities and campaigns that enhance the platform's visibility and attract new creators.

Skills and qualifications: 

• 3-5 years of work experience in community management, influencer relations, or a similar role.
• Strong understanding of social media platforms and online content creation.
• Comfortable learning and explaining the functionality of new digital tools and features. 
• Excellent communication and interpersonal skills.
• Strategic thinker with the ability to analyze data and drive results.
• Leadership experience managing teams and fostering a positive work culture.
• Detail-oriented, with a strong ability to work across a multifunctional team as well as independently.
• Fluent in English, spoken and written.

We offer: 

• Collaborative, transparent, and success-driven culture.
• Annual bonus plans and benefits package.
• Great Employee Benefits/Insurance plan starting on your first day.
• Gym/fitness allowance.
• Work From Home allowance.
• Education allowance to keep your skills and learning current.
• Your choice of access to Udemy, Laracast or LinkedIn Learning.
• Birthday Holiday.
• … and much more!